Building Strong Relationships

Online Product
Course Hours
30 minute course
Build and maintain trusting and positive relationships with colleagues, clients and other stakeholders.
£15.00 + VAT
CIOB Academy

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Relationship building is a skill. Building relationships that are strong and effective is really important and can ensure successful collaboration in the workplace.

This course looks at how to build relationships and unlock the potential of them. You will cover the 6 principles of relationship building, how to set SMART goals, and identify a common purpose. You will also look at the causes and impact of conflict.

By the end of the course you will feel positive that you can build lasting and successful relationships with those with which you work.

Company Offer

If you are a company looking to train multiple employees at a time, please contact the Academy to explore the best offers. This course can be sold individually, and also packaged with other courses on our site.

*Please note, you cannot apply the CPD discount code to this course.


By the end of the course, you will be able to:

  • Understand customer and stakeholder relationship management
  • Understand how to use, and the importance of, collaborative working techniques
  • Understand how to manage different levels of workplace conflict


This course is suitable for anyone who wants to develop their ability to build relationships


An online course with interactive eLearning and a multiple choice quiz.


This course will cover

  • 6 Principles of relationship building
  • Successful collaboration
  • Identifying common purpose
  • Setting SMART targets
  • 5 stages of conflict


The end of course test consists of multiple choice questions. Learners are required to achieve a 75% pass mark, and, if necessary, may attempt the test three times at no extra cost. If learners do not achieve the 75% pass mark, further attempts may be given by contacting our support team.Learners will be able to download a digital certificate on completion of each course. This can be printed, and we suggest you keep it for your records.