Construction Programmes: Managing Time and Stakeholders – Online Classroom

Online Product
Course Hours
1 day course
Embracing the concept of “getting it right first time” this course will demonstrate how to successfully manage the design, construction, procurement and handover stages of a construction programme. This includes detailing how to obtain the collect level of detail for correct programme management,  how to protect stakeholders with accurate submissions, and how to sub-divide the contract into manageable elements from design concept to completion.
£249.00 + VAT
CIOB Academy

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John Hayes FCIOB, FRCISJohn Hayes is a fellow of the CIOB and the RICS and is an accredited mediator with over 30 years’ experience as a quantity surveyor and commercial director. His key areas of expertise include:- • Commercial management • Contract reporting • Quantum assessment • Conflict Management • Dispute resolution • Training • Claim and change assessment and negotiation John has extensive experience of £multi-million global framework and construction projects in the UK, Europe and Australia working for £multi-billion construction companies and has extensive commercial, adjudication, arbitration and litigation experience.


Without knowledge of the importance of programme management from cradle to grave a construction project could be doomed to failure with all its associated collateral damage. The course will take attendees on a journey from project concept, contract execution, construction and completion. You will gain an understanding of the importance of programme management and will focus on best practice for:

  • The project concept programme
  • The design programme
  • The deliverables programme
  • The procurement programme
  • The construction programme
  • The importance of the completion and handover programme

We will also assess the inter- dependency of all of the above programmes and how together they can be incorporated into a master programme to proactively manage a successful construction project.

In summary you will walk away with a greater understanding of the importance of “best practice” in programme management which will also enable you to understand and manage your commercial and operational expectations within the current suite of the most commonly used construction contracts.

**Multiple dates? when booking, please specify what date you are booking for in the notes section**

The next available dates are:

18th November 2021
16th March 2022
6th July 2022
1st November 2022
Course Times: 10:00AM-16:00PM GMT




By the end of this course, you will be able to:

  • Analyse data related to the concept design phase and be able to arrange this in a logical manner to inform all stakeholders involved
  • Demonstrate clear knowledge of the construction programme and elements that need your attention
  • Manage all stakeholders of the construction programme to ensure on-time construction deliverables
  • Identify and create a priority list of the core critical elements of a procurement programme
  • Analyse the requirements from contractual documentation including specifications
  • Plan properly for the creation of a correct handover and completion programme


This course has been designed for clients, consultants, contractors, specialists, and sub-contractors. It is relevant to all those involved in the design, procurement and management of projects , working on all types and sizes of building , civil engineering , infrastructure and maintenance projects in both the public and private sectors. This includes Construction Managers, Commercial Managers, Business Development Managers, Quantity Surveyors, Project Managers, Estimators, Contract Managers, Project Planners and procurement staff.


An online classroom with live tutor and interactions.


The concept design process

  • The cradle
  • The outline programme
  • When to involve the supply chain
  • Uses of the initial design information
  • The design programme

The construction programme

  • How to get it right first time
  • How to correct it
  • Managing change
  • Stakeholder involvement and acceptance
  • Risk allocation

The procurement programme

  • Where to obtain the best information to populate
  • Lead in times
  • Governance affecting procurement

The handover and completion programme

  • 25% lost in last 5% – the importance of end of life cycle programme management
  • What does the contract say ( also applicable to other phases )

The benefits of good programme management – planning techniques

The pitfalls of bad programme management

Contractual requirements related to programme management – contractual notices, record keeping and extensions of time and delay recovery



There is no assessment, you will receive a certificate of completion following the course.