Leadership and Management Communication

Online Product
Course Hours
1 hour course
Learn how to assess current strengths and identify areas for development, how to communicate as a manager and within a team, how to manage conflict and also various ways of communicating during your role.
£20.00 + VAT
CIOB Academy

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It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.

This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?

Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.

Company Offer

If you are a company looking to train multiple employees at a time, please contact the Academy to explore the best offers. This course can be sold individually, and also packaged with other courses on our site.

*Please note, you cannot apply the CPD discount code to this course.



By the end of the course, you will be able to:

  • Assess yourself to help you identify where your current strengths lie and areas for development
  • Support your understanding of how to communicate as a team and how to manage conflict
  • Explore skills to help you improve your communication
  • Understand the different ways we communicate


This course is suitable for senior or middle management, new or aspiring managers, experienced managers and project managers.


An online course with interactive eLearning.


  • Assessment of the learner’s current strengths and areas for development
  • How to communicate as a team
  • How to manage conflict
  • Skills to help improve a manager’s communication
  • The different ways we communicate


There is no formal assessment in this course.