Are Your Site Conversations Costing You More Than You Think? Reducing Rework Through Better Communication

Rework is one of the construction industry’s most costly and persistent problems — often hidden behind tight deadlines, fragmented communication, and complex subcontractor chains. Studies show that rework can account for up to 10% of total project costs, draining profit margins which we all know are precious in our industry. This CPD is delivered in partnership with Kraaft and highlights the real financial & operational impact of rework in construction, using real life examples – tracing how a simple miscommunication on site escalated into a six-figure issue, and what could have prevented it.

Our expert panel unpack the human and operational factors behind rework, and demonstrate how modern communication tools are transforming project delivery for site and office teams alike. Delivering actionable insights on improving collaboration, visibility, and accountability across projects, this CPD aims to help you reduce rework risk and protect profit in today’s challenging market.

Speakers:

Paul Young FCIOB – Special Building Solutions | MD and Owner | CIOB Trustee

Henry Brooks – Kraaft | UK Business Developer

Adam Dundon – Kraaft | UK Lead