Course
Communication: Effective Techniques
Commercial and Contractual Knowledge
£20.00
Summary
Explore the different stages of communicating effectively; planning, selecting, creating and receiving.
In this course you will learn how to communicate effectively by exploring the different stages of communication: planning, selecting, creating, receiving.
It will also provide ideas on the right medium to choose for your communication whether this be by email, telephone or in person.
Members gain 1 CIOB CPD points when you reflect on the ethical aspects of your learning from this activity.
Event Details
An online course with interactive eLearning.
Accordion Closed
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Objectives
- Understand the different stages of communication
- Learn to communicate effectively
- Understand the different mediums of communication
Contents
- Poor communication
- Planning the message
- Selecting the right channel
- Avoiding barriers
- Receiving the message
- Providing feedback
Suitability
There are no specific entry requirements for this course.
Assessment
There is no formal assessment, but you will be quizzed throughout the course to assess your level of understanding.
Skills Development
Our courses, CPD and publications are guaranteed to meet your development needs and help you gain and maintain industry qualifications and CIOB membership.
We offer on-demand, in-person training, as well as dedicated training solutions to meet your company's needs.