Communication: Effective Techniques
Explore the different stages of communicating effectively; planning, selecting, creating and receiving.
In this course you will learn how to communicate effectively by exploring the different stages of communication: planning, selecting, creating, receiving.
It will also provide ideas on the right medium to choose for your communication whether this be by email, telephone or in person.
An online course with interactive eLearning.
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- Understand the different stages of communication
- Learn to communicate effectively
- Understand the different mediums of communication
- Poor communication
- Planning the message
- Selecting the right channel
- Avoiding barriers
- Receiving the message
- Providing feedback
There are no specific entry requirements for this course.
There is no formal assessment, but you will be quizzed throughout the course to assess your level of understanding.
Commercial and Contractual Knowledge
CIOB Conservation Conference
New ideas for tough times
The theme of this year's annual conference is balancing conservation needs against rising costs. It is ideal for professionals involved in historic or traditional buildings as well as homeowners who are embarking on their own project.
We have drawn together leading experts from the UK and Europe who will give delegates the inside track on how these projects were successfully delivered and how they can apply what was learned to their own decision making.