Construction Quality Management

Quality and Health and Safety


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Poor quality is costing our industry annually more than its combined profits of all companies coinciding. Research by The Chartered Quality Institute (CQI) sore insight, highlighting quality management could save the industry between £7bn and £12bn. Forward thinking quality management companies can secure leading customer satisfaction and value, traits required are a sound comprehension of processes, legislation and compliance – a core objective of the course.


Our 2 day Construction Quality Management course addresses the issues identified by the CIOB’s dedicated Quality Commission, and covers all the fundamentals of construction quality management. Guided by an expert, you will learn the principles, procedures and processes that are the basis of quality management, and the best practice methods to achieve quality in construction.

Those attending the course will be able to demonstrate an understanding of widely-used quality management systems, and will be given the tools to initiate and measure quality management on their own projects and, ultimately, work towards achieving quality on every programme.

Event Details

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2 Day
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Next Available Dates

20th and 21st February 2024

15th and 16th July 2024


  • Following purchase of a CIOB Academy course the team will email delegates registration links and additional information, 1 week prior to the course start date.
  • Accessing the live webinar sessions during the course require delegates to register using teams
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By the end of the course you will be able to:

  • Understand the fundamentals of quality management for a project-based industry
  • Demonstrate knowledge of the theories, principles and processes involved in quality management
  • Recognise the differ ences between quality control and quality management and their evolution
  • Demonstrate knowledge of the various legislation, codes and standards
  • Apply quality management best practice in construction in terms of both processes and attitudes

The 2 day course will cover:

Fundamentals of quality management

  • The background of quality management
  • Theories, principles and processes
  • The evolution from quality control to quality management

Quality management in construction

  • Best practice tools
  • Training and supervision methodology
  • Compliance and communication

This course is designed for construction professionals who are currently or will potentially have leadership responsibility for ensuring construction quality. This includes existing or potential construction managers, project managers, site managers and supervisors.



There is no assessment, you will receive a certificate of completion following the course.

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SKU: QCMO-507-5041-NNA Categories: , ,

Course Leader

Garvin Okoror

Garvin is a civil and structural engineer with over eight years of experience in highways and bridge design. He started his career with Mouchel (WSP) as a graduate engineer designing road schemes. He later joined the structures team, assessed and strengthened ageing bridges in Essex, and designed various new bridges to replace structurally failing ones. He was involved in the structural design, health and safety consideration for his plans and the cost of the schemes.

Garvin later joined an FE College with a vision to develop bespoke courses for large civil engineering firms, where he trained formally as a lecturer and designed courses focused on improving civil engineering education and meeting industrial needs through Higher Apprenticeship Programmes. While working in this capacity, he has consulted with various universities and training providers on curriculum design, apprenticeship provision, quality assurance, and e-learning.

He has expertise in civil engineering construction, structural design, quality management process in construction, tendering and estimating of construction works and advanced mathematics. He brings a wealth of good education practices with ample industrial knowledge through his experience and continuous collaborations within the civil engineering industry.



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