Technical Publication

Guide to Construction Quality (Site Production and Assembly)


This Guide provides a single point of information on construction Quality Management (QM) to establish best practice for site production and assembly.

Only available electronically. FREE to CIOB members.


The main focus of this guide is on how Quality Management is achieved during the site production process, including the requirements for ensuring quality is managed through the supply chain. A transformation and improvement challenge is needed to bring quality to the fore for the construction industry. Quality engineering should be an integral part of the construction industry. The focus is away from checking and remedying defects, and towards defect prevention.

Andy Pennock  MCIOB and Senior Quality & Compliance Manager @ Durkan Limited:
“’Durkan fully support this fantastic document which we will use to reinforce our Quality Drive. The CIOB has made a huge contribution to Quality and remains at the forefront in guiding the Industry.”

With support from Beard Construction and the Wates Group we are able to offer this Guide for Construction Quality (Site Production and Assembly) free of charge for CIOB members. Should you wish to show your support for this important piece of work, you can make a donation to the CIOB Benevolent Fund, which directly assists your fellow members in difficult times.

To make a contribution, please go to

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  1. Putting Quality into Context
  2. Quality Management Systems – The Basics
  3. Quality Management – Principles of Good Practice
  4. The Quality Plan
  5. Drivers, Issues, Disruptors Enablers and Actions
  6. Quality Management Tools and Techniques
  7. Background Information and Research
  8. Relevant Standards by Work Section
  9. References and Bibliography
  10. Appendix One: Standards Related to Masonry
  11. Index
About the Author

Roger Flanagan is a Past President of CIOB and a Professor in the School of the Built Environment, University of Reading. Roger has combined industry and academic experience as a member of the Board of Directors of construction and consultancy companies in the UK and overseas, as well as previously being a member of the CIOB Construction Quality Commission.

Carol Jewell is a construction sector technical author with experience of working on many projects for professional institutes, companies, and government bodies in the UK and overseas. She is co-author with Roger Flanagan of the Code of Quality Management for Construction (2019), and Site Management and Production (2020), published by the CIOB.

CIOB Members

CIOB members can access Technical Information Sheets for FREE and receive a 20% discount on our Codes and Guides. Your discount codes are in the member’s portal. ↗ If you experience difficulties accessing the portal, contact [email protected].

CIOB Conservation Conference

New ideas for tough times

The theme of this year's annual conference is balancing conservation needs against rising costs. It is ideal for professionals involved in historic or traditional buildings as well as homeowners who are embarking on their own project.

We have drawn together leading experts from the UK and Europe who will give delegates the inside track on how these projects were successfully delivered and how they can apply what was learned to their own decision making.