Technical Publication

Inclusive Artificial Intelligence (AI) Recruitment Guide for SMEs

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Only available electronically

Our new guide, Inclusive Artificial Intelligence (AI) Recruitment Guide for SMEs, has been designed to help small and medium sized businesses strengthen their recruitment outcomes while building a more inclusive workforce.

In the context of ongoing skills shortages across the built environment sector, organisations are under increasing pressure to attract and retain talent. AI is becoming a valuable tool to improve efficiency and widen candidate reach, but without careful use, it can introduce bias, create legal risks, and undermine fair hiring practices. This guide provides practical, evidence-based steps to help companies reduce risk, improve decision making, and access a broader and more diverse talent pool. By supporting more consistent and fair hiring processes, it ultimately helps SMEs build stronger teams, enhance performance, and gain a sustainable competitive advantage.

Summary

This guide outlines how artificial intelligence (AI) can be used responsibly within recruitment and why inclusive hiring practices are important for addressing skills shortages across the built environment sector. It explains the opportunities and risks associated with AI in recruitment, including legal and ethical considerations, and identifies applications that should be avoided due to the potential for bias and discrimination.

The guide provides practical advice on creating inclusive job advertisements, widening candidate outreach, structuring interviews, and assessing candidates fairly and consistently. It explores how AI can support tasks such as drafting recruitment content and interview scheduling, while emphasizing the importance of human oversight and decision-making throughout the process. It also highlights relevant legislation, evidence-based recruitment practices, and actionable steps that SMEs can take to attract diverse talent, reduce unconscious bias, and build stronger, more inclusive teams.

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