By the end of the course, you will be able to:

• Identify the impacts of poor quality in construction
• Explain and define quality in construction
• Summarise the history of quality management in various industries
• Discuss relevant legislation, regulations and standards
• Explain the principles of embedding a culture of quality in construction
• Investigate quality management methods and systems

• Defining quality in construction and its importance to those who build and interact with buildings and infrastructure
• The social, economic and human costs associated with poor quality
• A history of quality management in construction and other industries
• The role and importance of training and education
• Legal and regulatory environment for quality management
• Putting quality into practice; methods, processes and systems
• Changing an organisation to instil a culture of quality in construction

For construction professionals requiring a more in-depth look at the topic and the practical tools and techniques to achieve quality, our 2 day course on Construction Quality Management is the perfect solution.

The Educators won’t be able to join the discussions themselves or respond to individual comments, but the course encourages a strong learning community. The learning is focused around debate and discussion – supporting other learners, sharing your own experience and knowledge, and listening to new perspectives. We hope that you will enjoy interacting with and learning from each other in this way. Don’t forget to comment, reply to other learners and ‘like’ comments.

Here are the answers to some of the most commonly asked questions about this course:

• The course takes place 100% online over a period of 3 weeks,, and those who sign up should expect to make a commitment of 2 hours per section.
• There are no live sessions; we will not expect you to be online at any specific times over the duration of the course.
• If you require a Certificate of Achievement, please select the option to upgrade your enrolment for a fee. Your certificate will be delivered at the end of the course. Those who don’t require proof of their studies can enjoy full access to the course free of charge.
• To join, please click here to be redirected to the Future Learn online platform. This is where the course will be delivered, and it’s also the place where many more FAQs are answered.

This course is designed for construction professionals at all career levels and for clients and end users who want to learn more about what can be done to achieve quality buildings.